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Coronavirus Update - 21/05/2020
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Following a huge (and welcome) increase in the demand for home baking and cake decorating supplies purchased online, we are working harder than ever to ensure that your deliveries are sent out promptly.
To help prioritise our effort, we may periodically have to:
- Temporarily suspend our Next Day delivery services
- Increase our estimated delivery date for standard and free delivery from 3-5 to 5-7 working days
To try and offset the pain of longer delivery times we are keeping our reduced free delivery threshold at £20 (down from £50) and we continue to offer competitive pricing on all products, including cake mixes, flour, and bread mixes - which are in high demand at this time.
We would kindly advise that all customers place their orders in plenty of time to allow for an extra day or two and if you have any queries about your order to contact our customer service team directly at info@craftcompany.co.uk or on 0345 5651700, quoting your order number.
We appreciate your patience and understanding during this difficult time. Take care of yourself and stay safe.
from everyone at The Craft Company