What Are Cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience.

On our website, cookies are used to track visitor use of the website and to compile statistical reports on website activity. We also use cookies to improve your user experience, such as providing better product recommendations, and allowing on-site services such as our Live Chat to operate.

In no way do cookies give us access to your computer or any personal information about you, other than the data you choose to share with us (by creating an account etc.)

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Personal Data in Cookies may be used for personalization of ads. More information on how Google will use consented to personal data can be found within Google’s Privacy & Terms site. This type of Cookie can be opted in to or out of.

Where Do We Use Cookies?

User Sessions: We use cookies to remember what items are stored in your basket prior to checkout and to save your basket if your user session ends before you have a chance to purchase the items in your basket. In order to use our website this cookie is necessary. If you do not want to accept the use of this cookie you should not use our website.

Analytical Information: We use aggregated data about how people use our website in order to make customers experiences of our site better. We use cookies through Google Analytics to let us see which areas of the website our customers are visiting. This is allows us to review our product pages, pricing and other aspects of the website to improve the experience for our customers.

Controlling Cookies

Cookies are used by The Craft Company to improve our customer's shopping experience. A compliance notification will appear when you visit the website, to allow you to accept all cookies or manage our use of cookies. For more information on the categorisation of our cookies, and which cookies they apply to then please see below.

Cookie Type: Necessary

These cookies are necessary for the website to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie Origin: Klevu, reCaptcha, Trustpilot


Cookie Type: Functional

These cookies enable the website to provide enhanced functionality. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookie Origin: ShareThis, Acquire


Cookie Type: Personalisation

These cookies enable the website to provide enhanced personalisation and provide you with a better browsing experience based on your browsing behaviour. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookie Origin: Klaviyo, Klevu, Pintrest, Segmentify


Cookie Type: Analytics

These cookies help us to know which pages are the most and least popular and see how visitors move around the site. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies we may not know when you have visited our site, and will not be able to fully monitor its performance.


Cookie Origin: Google Analytics 4 (GA4), Facebook Pixel, Hot Jar, Microsoft Clarity


Cookie Type: Advertising

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device and much of the data is aggregated and therefore anonymous. If you do not allow these cookies, you will experience less targeted advertising.

Cookie Origin: AWIN, Bing UET, DoubleClick, Google Analytics 4 (GA4), Google Adwords